Your Privacy Matters

Privacy Policy

Last updated: February 6, 2025

WorkIPO ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website workipo.com, use our services, or communicate with us. Please read this policy carefully. By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide to us when you interact with our website and services:

Contact Information

When you submit our contact form or reach out to us, we collect your name, email address, phone number, company name, and details about your project or inquiry.

Chatbot Conversations

Our website features an interactive chatbot that helps us understand your project needs. Information you share through the chatbot — including your email, company details, project scope, technical requirements, timeline, and budget — is stored to provide you with better service and facilitate follow-up consultations.

Scheduling Information

When you book a consultation through our Calendly integration, we receive your name, email, and any additional information you provide during the scheduling process.

Automatically Collected Information

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site. This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To schedule and facilitate consultations
  • To understand your project requirements and deliver our services
  • To improve our website, services, and user experience
  • To analyze website traffic and usage patterns
  • To measure the effectiveness of our advertising campaigns
  • To comply with legal obligations

Privacy Policy – SMS Messaging

We collect phone numbers and message content solely to provide customer support. Messages are sent only in response to user-initiated inquiries. We do not send marketing or promotional SMS messages.

We may use third-party service providers, including Twilio, to deliver messages. Message and data rates may apply. Users may opt out at any time by replying STOP.

We do not share, sell, or use phone numbers or SMS message content for advertising or marketing purposes. Phone numbers and message logs are retained only as long as necessary to provide support and are handled in accordance with this Privacy Policy.

Third-Party Services

We use the following third-party services that may collect or process your information:

Google Analytics & Google Ads

We use Google Analytics and Google Ads to analyze website traffic and measure advertising effectiveness. Google may collect information about your browsing behavior through cookies. For more information, see Google's Privacy Policy.

Microsoft Clarity

We use Microsoft Clarity to understand how users interact with our website through session recordings and heatmaps. For more information, see Microsoft's Privacy Statement.

Calendly

We use Calendly for scheduling consultations. When you book a meeting, Calendly collects your name, email, and scheduling preferences. For more information, see Calendly's Privacy Policy.

Twilio

We may use Twilio for SMS messaging services. Twilio processes phone numbers and message content on our behalf. For more information, see Twilio's Privacy Policy.

Resend

We use Resend to send transactional emails such as contact form confirmations. For more information, see Resend's Privacy Policy.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. These include:

  • Essential Cookies: Necessary for basic website functionality.
  • Analytics Cookies: Used by Google Analytics and Microsoft Clarity to understand how visitors interact with our website.
  • Advertising Cookies: Used by Google Ads to measure campaign effectiveness and track conversions.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our website.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and chatbot conversations are retained to provide ongoing service and support. You may request deletion of your data at any time by contacting us.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data
  • The right to opt out of data sales (we do not sell your data)
  • The right to opt out of SMS messaging by replying STOP

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion. To exercise any of these rights, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

WorkIPO

2102 Business Center Drive Suite 130

Irvine, CA 92612

Email: hello@workipo.com

Phone: 949-590-3494